Privacy

This notice explains how Cloudborne handles personal information on cloudborne.cn, including website account access, contact submissions, security logs, language preferences, and cookie choices.

The public website does not merge website accounts with api.cloudborne.cn relay accounts and does not use this site to issue API keys.

We collect information you provide directly and limited technical information needed to run and protect the public website.

• + Account data: Name, email address, password hash, verification status, and website role.
• + Contact data: Name, email address, subject, message content, and handling status for support or access requests.
• + Technical data: IP address, browser information, security events, timestamps, and basic usage data.
• - Preferences: Language, theme, display settings, and cookie consent choices.

We use information to operate the website, authenticate website accounts, respond to contact requests, maintain security, remember interface preferences, and improve the reliability of the public site.

• + Website operation: Provide account pages, contact workflow, language switching, and theme preferences.
• + Security: Prevent abuse, investigate incidents, rate-limit suspicious behavior, and protect users.
• + Support: Respond to requests and keep a handling record for website support.
• - Improvement: Understand high-level site usage where analytics are enabled.

We do not sell personal information. We share limited information only with service providers that help operate the website, comply with law, protect rights, or complete a user-requested workflow.

• + Hosting and infrastructure: Used to serve cloudborne.cn and maintain reliability.
• + Email delivery: Used for account verification, password reset, and website messages when enabled.
• + Analytics: Used only according to consent and site configuration.
• - Legal requests: Handled only when required by valid legal process or needed to protect safety and rights.

We keep information only as long as needed for website operation, security, support history, legal obligations, or legitimate maintenance. Security controls include hashed passwords, access restrictions, transport encryption, and monitoring for abuse.

Depending on your location, you may request access, correction, deletion, restriction, portability, objection, or withdrawal of consent for personal information handled by the public website.

Cloudborne is not intended for children under 13. If you believe a child provided personal information through the public website, contact us so we can review and remove it where appropriate.

Website information may be processed in locations where Cloudborne or its service providers operate. We use reasonable safeguards appropriate to the data and service context.

We may update this notice. The updated date on this page shows when the current version took effect.

For privacy questions, use the Cloudborne contact page. Do not include passwords, API keys, tokens, or other secrets in website messages.